Shipping, returns & terms

Shipping

We ship within the United States. Orders are usually sent within 1 to 2 business days after payment, and you get an email with the tracking number.

Shipping costs $9.99 per order, and is free on orders over $99.

If a package arrives damaged or doesn’t arrive, tell us within 7 days of the delivery date and we’ll sort it out with the carrier.

Returns

You can return an item within 30 days of receiving it. It must come back in the condition you received it, with everything that was in the box, and not locked to an account (sign out of iCloud or Google and turn off Find My).

To start a return, contact us with your order number. Once we receive and check the item, we refund your original payment method. Return shipping is paid by the customer unless the item was faulty or not as described.

Warranty

Every device comes with a 90-day warranty that covers faults in normal use. It does not cover accidental damage, liquid damage, loss, theft, or changes made by someone else’s repair.

If a covered fault appears, we repair or replace the device, or refund you if we can’t. Repairs done by us are covered for 90 days on the part we replaced.

Selling and trading in

Offers are based on the details you give us and are confirmed once we’ve checked the device. If it differs from the description, we send you a revised offer, which you can accept or decline; if you decline, you get your device back.

You must own the device and it must not be lost, stolen, blacklisted or locked to an account. Please back up and erase it before handing it over.

Terms of sale

Prices are in US dollars. We may correct pricing mistakes and cancel an order affected by one, with a full refund. An order is confirmed when your payment is received. Stock is limited and items are sold first come, first served.

Lamtronix is an independent reseller and repair shop and is not affiliated with Apple Inc. or other manufacturers. Product names and trademarks belong to their owners.

Questions about these policies? Email support@lamtronix.net.